Job Description

Roles and Responsibilities

  • Answering calls and guiding about the offers and resolving queries about product or company.
  • Noticing significant subtleties of every discussion.
  • Conveying verbal acknowledgments of offers to our Sales group for closing.
  • Advises present or prospective clients by answering incoming calls, operating telephone equipment and different telecommunications technologies.
  • Maintains operations by following policies and methodology and functional changes.
  • Keeps up quality service by adhering to organization guidelines.
  • Reaching potential or existing clients.
  • Responding to inquiries concerning things or the organization.
  • Posing questions to comprehend client necessities and close sales
  • Considering the details of each offering and staying side by the side of updates to these contributions.
  • Acquiring and updating an individual’s contact details.
  • Calling active or old customers to encourage the purchase of product (hearing aids).


  • Proven experience as a telesales representativeor other customer service role.
  • High school diploma; will be added advantage.
  • Excellent knowledge of the Kannada, English and Hindi language.
  • Good knowledge of computer programs like (CRM software) and other telephone systems.
  • Proven track record of successfully meeting sales quota over the phone.
  • Ability to switch communication styles.


  • Proficient in communication and interpersonal skills.
  • Research and record-keeping skills.
  • Verbal communication.
  • Outstanding negotiation skills to resolve issues and address complaints.
  • Data entry skills.
  • Closing skills.


Salary package: Rs 13000/-

Start Date: Immediately

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